cristinaledford181 cristinaledford181
  • 02-03-2018
  • Business
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A service management tool has the ability to store templates for common incidents that define the steps to be taken to resolve the fault. what are these called?

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riyahmansukh123
riyahmansukh123 riyahmansukh123
  • 03-03-2018
these are called incident models

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